Towards the Success of ERP Systems: Case Study in Two Moroccan Companies
For over a decade, ERP systems in Morocco have shown a significant increase. Companies make large investments in these scale systems in order to anticipate positive impacts on their organization. Measuring ERP systems success becomes an important criterion for the stakeholders in justifying the associated investment. In this paper, the authors will examine the success of these systems by using a qualitative research method based on a case study approach. They will provide an insight into how two Moroccan organizations perceive the success of their ERP systems. Findings indicated that Information, system quality and net benefits are the three main dimensions of success.