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A toxic organization shows two characteristics that distinguish it from healthier workplaces. First, it has a history of poor performance, and poor decision-making. In extreme cases, that poor performance will continue despite personnel changes. Second, the toxic organization is characterized by very high levels of dissatisfaction and stress that go beyond normal workload issues. The stress and dissatisfaction are a result of very destructive human relations, equivalent to what one finds in dysfunctional families. As a result, toxic organizations can cause long term damage to employees and managers. In some cases this damage can last for years after people leave the toxic organization.
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