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Hybrid wireless networks are extensively used in the superstores, marketplaces, malls, etc. and provide high QoS (Quality of Service) to the end-users has become a challenging task. In this paper, the authors propose a policy-based transaction-aware QoS management architecture in a hybrid wireless superstore environment. The proposed scheme operates at the transaction level, for the downlink QoS management. They derive a policy for the estimation of QoS parameters, like, delay, jitter, bandwidth, availability, packet loss for every transaction before scheduling on the downlink. They also propose a QoS monitor which monitors the specified QoS and automatically adjusts the QoS according to the requirement.
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