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It's easy to have good relationships when everything is running smoothly. But relationships really count when the project or related activities start to come undone. If you don't do or say something on the basis of 'Preserving the relationship', think again? if the situation is such, the relationships might not be worth preserving. As with anything that involves people, establishing processes to encourage good communication and relationships and make clear expectations, provides the cornerstone for success in any project.
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