True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric Approach

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Executive Summary

Ensure your service provider's convergence strategy meshes with your enterprise network needs. Respected consulting firm Stratecast, a division of Frost & Sullivan, outlines the six customer-centric attributes that should be at the heart of you're your service provider's approach to convergence. Those attributes are:

  • Multiple network access alternatives
  • Application performance management
  • Application transparency and session persistence
  • Cost predictability and simplicity
  • Application visibility and contrast
  • Private communications
Each is described in detail. Download this whitepaper now to see how your service provider matches up and if it's time to make a switch.

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