Turning Packets Into Profits With Intelligent QoS

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Executive Summary

The Internet Protocol (IP) has always been a 'best effort' technology, and most people dealing with IP applications such as the Web or streaming media support this fact. How fast Web pages download and how smoothly video streams play are at the mercy of packet loss and routing decisions. In contrast, traditional voice communications systems have always been extremely reliable in terms of quality and response - no one expects to lose one out of 10 words during a telephone conversation. The ability to converge these services and offer new premium business data services from a single platform requires the capability to deliver hard Quality of Service (QoS) guarantees.

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