Business Intelligence

Understanding the Components of Business Confidence

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Executive Summary

Companies of all sizes and in all sectors are investing significant resources in improving their business effectiveness. Their efforts focus on a number of key areas, including technologies to improve efficiencies and remove bottlenecks, human resources to select and equip the best and the brightest, and processes to maximize the precision of delivered services and ensure organizational knowledge is carried forward. While these investments seem to take on added urgency during times of economic distress, they must really be seen as integral to ongoing business planning and operations.

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