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Industry experts agree that Business-to-Business (B2B) programs are a key area where cost savings and competitive differentiation can be gained. The benefits of developing B2B programs - whether in-house or outsourced - are clear. But, operating a global supply and demand chain is becoming increasingly complex as companies face a wider range of requirements from trading partners, find themselves working with suppliers and customers in more territories and have to react to greater diversity in operational and technical capabilities within their trading partner communities.
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