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Collaboration is a core ideal in the higher education environment. The sharing of information between students and instructors, between colleagues and between different departments is a part of everyday life at every school. Given the importance of information exchange in higher education, institutions need to do all they can to facilitate this vital process. A growing trend among higher education institutions is the adoption of Unified Communications (UC) solutions. The three main benefits a UC solution offers are an upgrade in the users' communications options, increased productivity and centralized management of the institution's communications channels. These benefits quickly add up to a substantial return on investment for the institution.
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