Collaboration Investigate

Unified Messaging

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Executive Summary

Today's workers are becoming more mobile and, at the same time, more collaborative. What's more,customers require access to information whenever and wherever they need it, and employees are demanding flexibility in applications and devices.

By creating a unified messaging platform, businesses can consolidate different interfaces in a single location, supporting users no matter where they are or what devices they are using. This capability can lead to significant changes and improvements in how companies conduct business and the ways in which they serve customer needs.

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