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In today's business climate, the only constant is change. And, the evolution of email is no exception. Once simply a vehicle to communicate messages, email is now the cornerstone of company's mission-critical communication needs. And, as reliance on email increases, so do the needs of employees. Workers have grown to expect instantaneous access to information and tools that allow for collaboration with fellow employees. Therefore, it should come as no surprise that email and other tools that afford immediate access to information foster a heightened state of workforce productivity, and can be directly tied to increased competitive advantage. As organizations look to upgrade their underlying email architecture to support unified communications of the future, the concepts of centralization, consolidation, and virtualization should be considered.
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