University Health System's Administrative Professionals Academy: A Case Study In Excellence

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Executive Summary

Now is a terrific time to be an administrative professional. According to the U.S. Bureau of Labor Statistics: Administrative assistants and secretaries rank among the largest occupations in the U.S. economy, about 4.3 million strong; the occupation ranks among those with the most job openings; opportunities for the group are growing: the profession is evolving "Up" as many administrative professionals assume responsibilities once reserved for managerial and professional staff. Forward-thinking organizations recognize the tremendous contribution and potential of their administrative professional team members. They are making the commitment to provide the ongoing professional development training this dedicated group needs to perform at the highest level.

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