Upcoming Changes In IT Infrastructure Outsourcing

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Executive Summary

There is a lot of change in the infrastructure outsourcing space, much of it as components of cloud computing. The author spoke with three service providers in the IT infrastructure space - CompuCom, HP, and Satyam - to learn their insights on where today's changes are heading as far as their influence on service delivery and value proposition in the next few years. Satyam, a global provider based in India, notes that Remote Infrastructure Management Outsourcing (RIMO) is opening up to delivery from offshore providers.

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