Tech Industry Investigate

Use of Information Technologies in Retail Supply Chain: Opportunities and Challenges

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Executive Summary

The innovation in Information Technologies (IT) and their uses in the retail supply chain increase the efficiency of the whole system itself. Radio Frequency Identification (RFID), Electronic Data Interchange (EDI), Point of Sales (POS), and various Data Mining (DM) technologies enable retailers to radically change the way they do business within the retail supply chain, and achieve increased supply chain efficiency in terms of labour cost reduction, inventory accuracy improvement, lead time reduction, and order fill rate increment.

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