Mobility

User Attention in Mobile Devices

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Executive Summary

The multichannel information (over) flow emerging in modern mobile multimedia devices creates a situation where the user's attention is a valuable asset for which different channels have to compete. This paper explores issues that help in effective use and maintenance of the user's attention level in such environment. The authors describe with examples how the user's attention level can maintain high at different stages of task switching and execution. Today's mobile communication has come a long way from simple voice calls. People are blending channels and media in a device-agnostic way, using mobiles not only for communication but also for being informed and entertained as well as for creating and maintaining their social networks.

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