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We know that Emotional Intelligence (EI) is a core component of success but the problem with EI models is that they were not designed to help people navigate the challenging systems of business and organizations. They fail to focus on the people who create the tone, culture, and vision for organizations - the executives. Emphasis is placed on individual development, rather than on closing the gap between one's strategic intent and its actual impact. Talking about emotion is not an accepted norm in all businesses. Too often people attempt to eliminate emotion in their decision-making processes.
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