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Using Production Messaging to Automate Workflow

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Executive Summary

For customers at one of the nation’s leading pharmacies, wait times were becoming a hassle. Manual processes, like keying data into the central pharmacy system and faxing documents back and forth, meant that prescriptions took hours instead of the minutes to fulfill. With OpenText Production Messaging and Document Capture, the pharmacy is now able to process the millions of prescriptions it receives every month more efficiently.

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