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An Enterprise Content Management (ECM) system allows healthcare organizations to transition from paper-based processes to electronic. In doing so, it helps to alleviate many of the challenges that are associated with RAC audits. An ECM system allows people to store all of their records and associated information in a centralized electronic repository. There is no danger of lost, misplaced, or duplicated patient records. Documentation associated with coding assignments, determination of medical necessity, and other materials to support claims can be located, accessed, and made available securely to auditors with the click of a mouse.
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