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The average small business is becoming highly dependent on multiple forms of digital communications, but the technology choices are increasingly complex and come at a cost. With this backdrop, how can small and medium sized companies assess what best fits their needs, and avoid paying too much to keep the communication flowing? Businesses of all sizes adopt technology to make them more productive, cost effective or flexible and help them compete. Over the years, the adoption of tools such as mobile phones, wireless laptops, the internet and email have all been driven by such expectations.
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