Unified Comms

Virtualizing UC: Reaping the Benefits and Understanding the Issues for Real-Time Communications

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Executive Summary

Unified Communications (UC) as an industry term is an apt description of the convergence in communications applications that will be deployed in the enterprise as new investments are made. UC is enabled through IP communications and therefore resides on (or has dedicated hooks into) the datacenter. The effort to centralize UC is happening alongside an increasingly common datacenter technique known as virtualization. Virtualization is essentially a piece of software that when installed on a server, tricks each application - which in the past may have required its own dedicated server(s) - into thinking it's running on its own hardware. In reality, each application is running on a partitioned portion of the server (known as a Virtual Machine or VM).

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