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Advantages of VoIP services: You get to make free long distance calls, and you get all the free features such as caller id, call waiting, three-way calling, voice mail and more; VoIP cost about half the cost of traditional phone services and it seems that the taxes and surcharges are much lower; Great instant online and phone customer support that is far better than the service that you receive through the big companies. Disadvantages of VoIP services: Sometimes you hear an echo sound through your phone; it sounds like you are repeating yourself. Also if your cable or DSL goes out, so does your phone line; There is no emergency reliability.
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