Unified Comms

VoIP Training Is A Must For Companies Using VoIP Technology

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Executive Summary

With more and more organizations adopting VoIP technology, the demand for VoIP training is growing. This is because companies require personnel who can install, administer and maintain systems based on VoIP technology, and more than that, they need personnel who can handle both data and telephony management. These jobs are two different skill sets, and need integration. The telephony engineers have knowledge of trunk capacity planning, call routing, voice features, PBX interfaces, signaling etc.

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