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Web User Experience: Common Indicators for Business and IT Collaboration

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Executive Summary

Business teams and IT often lack a common language for working together. IT provides highly responsive application services with constant uptime - with no insight into business needs. Meanwhile, business teams deliver content and services based on user behavior, with little access to the right data.

In this Quest white paper, you'll learn how business stakeholders and IT can better understand each other's perspective on the end-user experience. Discover the most common user experience management indicators, what they mean to both the business and IT, and how they can help address real-world performance problems. Read it today.

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