Business Intelligence

Wharton On Learning Leadership: Leadership And Knowledge Management

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Executive Summary

Building knowledge in an organization is a challenge that begins at the very top - with the C-level executives who are tasked with seeing a company through all sorts of changes, ranging from exponential growth and sudden market changes to mergers and layoffs. To maintain a firm's performance and set an example for employees, leaders need to be flexible, willing learners who understand that their own knowledge development begins with an accurate assessment of their leadership style and a clear understanding of how their skills match the company's needs. They should also be aware of the messages their strategies convey about the importance of institutional knowledge, especially in times of upheaval.

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