Unified Comms

What Every IT Manager Needs to Know About Desktop Videoconferencing

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Executive Summary

Considering the cost-savings, time-savings, and productivity benefits described above, WR believes that IT managers should view videoconferencing as a key part of their enterprise communications strategy. Once considered an isolated application, videoconferencing has, over time, improved its enterprise-citizenship such that it can now integrate with other organizational systems (e.g. centralized directories, groupware systems, key software applications, etc.). Desktop videoconferencing, in particular, is especially well suited to work in conjunction with unified communications (UC) solutions such as Microsoft OCS and IBM Lotus Sametime.

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