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What IT Decision Makers want in a Cloud Services Provider

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Executive Summary

The Service Provider Practice of the Cisco? Internet Business Solutions Group (IBSG) recently conducted one-on-one interviews with more than 80 enterprise IT decision makers (CIOs, CTOs, and infrastructure VPs) from 43 enterprises and public-sector organizations across the industry in the United States, the European Union, and India.

Based on the feedback received, Cisco IBSG estimates that close to 12 percent of enterprise workloads will run in the cloud by the end of 2013. This white paper reports on the results of Cisco IBSG's primary research.

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