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One of the largest forgotten pieces of the puzzle when choosing an HRIS system is what sort of technical support does your HRIS software provider offer. Choosing the right system, at the precise cost, with an experienced consultant to implement the system is all fine and dandy, but what happens when your system is up and running and something goes terribly wrong? Who do you call? The consultant that implemented the system, or the software company who sold you the software? This paper provides some questions to ask your HRIS provider before purchasing your software.
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