Leadership

What You Can Learn From College Sports Coaches About Building Team Resilience

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Executive Summary

Sports teams face obstacles like losing players to injury, falling into slumps and losing focus. But some teams are good at dealing with adversity and bouncing back. Ben Rosen, the Robert March and Mildred Borden Hanes Professor of Organizational Behavior at UNC Kenan-Flagler, calls them resilient teams. Work team leaders who lose key team members and face unexpected customer demand can learn from these resilient sports teams. To analyze what it takes to build a resilient team, Rosen collected data from almost 2,000 college coaches. Here are a number of lessons he learned from coaches that team leaders could apply in the workplace:

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