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With an increased focus on environmental stewardship, it's not surprising that many communications firms are looking for ways to promote "green" activities within their companies - including customer billing. Invoicing in more eco-friendly ways is important, but in today's economy, companies are also looking to monthly bills as a way to increase sales, cut costs and strengthen customer relations. This whitepaper examines best practices for communications provider billing in an environmentally conscious, multi-channel world.
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