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Inefficient QA practices lead to increased defects, lower customer satisfaction, inefficient schedules, lower employee morale and many other ills that affect bottom line numbers by increasing costs. In the white paper titled "Moving Up the QA Maturity Ladder," MDI Group outlines ways organizations can use the three-phase QA Maturity Assessment approach to improve the effectiveness and efficiency of the QA department. The QA Maturity Assessment approach involves interviews of key stakeholders to determine the current state of maturity. Analysts and QA leadership then develop a list of objectives that will align QA objectives with those of the parent company and bring it to higher maturity.
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