IT Policies

Why Implement a Configuration Management Database (CMDB)?: Seven Fundamental Use Cases

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Executive Summary

This paper discussed three of these: time utilization, profitability, and economy. Together through proper management, these help avoid extinction of a business. They encourage IT financial management and overall cash flow, keep the well flush with reserves. These three factors in turn directly promote an agile approach to the business by supporting one or more key business strategies, whether it is better products, customer intimacy, or cost efficiency. Further, the CMDB provides the background and coordinating information that allow all critical IT and most business processes to not only succeed, but become part of constructing an overarching approach to building a sustainable competitive advantage. The CMDB is certainly down in the trenches, but within its structure is a firm foundation from which to build.

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