Date Added: Jun 2009
Companies change ERP systems because they are dissatisfied with their current system, or they understand that its limitations are hampering the effective, efficient operation of the business. They want a replacement system that better suits the company's needs, and their perception of what that might be is greatly influenced by the specific limitations they have encountered in the existing system. These limitations might be functional - applications that are not available or that fall short of what the company needs to support business needs, for example. The dissatisfaction with their incumbent system may be technological; they may be experiencing poor response times or frequent lock-ups or crashes, and the system cannot be expanded gracefully.