Why Performance Management Works Better When The Process Is Automated

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Executive Summary

Research indicates that many employees are often confused and unclear about what their jobs really are. The inability or unwillingness of managers to develop a performance framework that includes well defined and clear job descriptions, specific and aggressive employee goals and objectives, open lines of communication, frequent feedback, regular assessment of employees' progress toward goals and objectives, and effective performance reviews that are completed in a timely and thorough manner contributes greatly to the confusion that many employees experience on a daily basis.

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