Date Added: Jan 2010
When most people think about packaging, they typically think about damages, claim problems or dimensional weight charges. Instead, let's think about solutions - ones that go beyond solving the immediate problem and actually improve business processes. At the UPS Package Design and Test Lab, the authors often help customers create savings they hadn't anticipated. For example, the authors recently had a customer come to the looking for help in reducing the cube (size) of its boxes. This company was being assessed oversize charges for one of its products, so its leaders enlisted the package engineering services to help them find a solution.