Working And Managing Under Unusually Stressful Conditions
This paper is based on the work debriefing groups and individuals in the wake of the disastrous events of September 11, 2001. It has summarized some essential points that have been helpful to organizations; these include peoples? changed relationship to their work, types of management reactions, and defining a period for the business under such circumstances. Most people report that work seems different nowadays. They feel overwhelmed by the events and their emotional reactions to it. It is hard for people to concentrate, operate according to their usual set of predictors, or feel that what they are doing is valuable. A cycle of confusion, difficulty investing meaning and effort into one?s job, and resulting guilt and demoralization ? set in. During times of crisis, management, more than ever, needs to keep talking to employees, as well as stay informed about the pulse of their workforce. Businesses are typically encouraged to reinforce the relations between their short and long term plans. Explicitly making such a distinction is helpful to management in negotiating the pressures of current realities, and provides clarity and calm to the rest of the organization.