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About 40 results
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Gallery: iPad vs. Android: A personal journey
The journey from iPad to Android and back again left wonderful apps in its wake. Here are ten of my favorites.
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Six types of IT project failure
Michael Krigsman shares a list of six categories of IT project failure. What failure root causes would you add to the list?
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Seven fundamentals of IT project success
There are seven points of project success that touch on conflicting agendas, multiple perspectives, and a range of business-oriented conditions.
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Six dirty tricks from enterprise vendors
Enterprise software vendors sometimes play unpleasant games to sell their products. Here are six tricks vendors use against customers.
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The taboo of failure
The taboo of failure causes many organizations to treat failure as a happenstance event rather than a planned, sequential choreography.
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Social CRM: Shifting power and rapid burn
Social CRM and Enterprise 2.0 can increase the organizational power of customers and employees. Hear about the risk associated with non-participation.
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Three big reasons CRM initiatives fail
CRM failure rates have remained high during the last 10 years, indicating that many organizations don't receive full benefit from their CRM initiatives. Michael Krigsman examines i...
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CRM failure rates: 2001-2009
Data indicates that substantial numbers of CRM customers are dissatisfied with some significant aspect of their implementations. Michael Krigsman says CRM technology vendors and co...
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Evaluating the enterprise software buyer's 'Bill of Rights'
To help customers bring greater transparency to their relationship with software vendors, a Forrester Research analyst has developed a detailed framework covering the ownership lif...
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The truth about zombie projects
Zombie projects are failures that just won't die. Gain insight and understanding into these nasty beasts, and find out how you can be a hero in your organization by killing your lo...