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Tips for coping with a micromanager
Reporting to a micromanager can be hazardous to your career. Two career consultants offer approaches for handling the situation while keeping your career intact.
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Harness the power of peer support: Start a user group in your organization
Do your users need more training than your current IT department has time to provide? Create a user group within your organization and watch your users start training each other.
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Recognizing the three types of technical learners
When you're charged with training end users in a new application, you can't assume everyone will have the same interest in learning. Use these tips to identify the people who need ...
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Tips and tricks for technical trainers
How can you become a more effective technical trainer? Check out this collection of some of our most popular training tips and techniques by columnist Jeff Davis.
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War stories from an IT recruiter
Thinking about making a career move? Here's some advice from a veteran IT recruiter to help you avoid the three biggest mistakes made by IT job seekers.
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Training without a training room
If your company has no facility set aside for technical training, you don't have to go off-site to conduct a class. Use this tip to deliver your in-house lessons.
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2001 resolutions for tech support and training
Let 2001 be the Year of Tech Support and Training. Read one IT trainer's plans for making it a good one.
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How to deliver the right kind of IT training
Jeff Davis provides a plan of action for identifying and delivering the kind of internal IT training your company needs.
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Make your next job "manager of internal IT training"
Is your career in an IT-style rut? In this View from Ground Zero, find out why the time is ripe for selling internal IT training.
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Succeeding as a "career subordinate"
You don't have to have a manager's title to have a successful IT career. Jeff Davis has some advice for those who'd rather do the work than lead the workers.