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10 critical ERP upgrade mistakes
If your organization is preparing to upgrade its ERP system, this list will help you steer clear of common project pitfalls.
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Comparing cloud to on-premise CRM: Choosing a solution
Is your organization best suited for cloud or on-premise CRM? Guest contributor Kate Webster lists some of the issues you need to consider before making a decision.
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Know your workplace obligations
Paul Glen has developed a rather simple philosophy of boss-subordinate relationships.
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10 things you should know about implementing an ERP system
Enterprise resource planning systems permeate almost all operational aspects of the enterprise, and great care and planning are needed to successfully effect such radical organizat...
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The upside of office politics
While office politics are commonly regarded quite negatively as a culture rife with back stabbing, gossiping, and brown nosing, it also has a very strong upside. Learn how to use o...
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Make smarter automated batch files and scripts
There are many tasks/functions that, when automated, improve systems management capabilities and reliability.
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10 ways to give a bad presentation
If you'd rather not do presentations, just try these out and be assured that you'll never be invited back to speak again.
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Eight tips for (almost) painless terminations
Involuntary terminations are an unpleasant part of any manager's job, but these eight tips can help smooth the process and reduce the stress for everyone involved.
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Do customers really want SOA?
IBM's vice president of Web services doubts that he'll meet with a customer this year or in any other year that demands they must have an SOA.
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Microsoft delays CRM release after exec shuffle
After division head departs, Microsoft puts off version 2.0 of its customer relationship management software.