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Complete this supportability checklist before buying software
Before your company buys a piece of software, and before you agree to support that software, you should ask certain questions of your vendor. Use this checklist to help determine w...
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Take advantage of the BSA's licensing grace period
You can run, but you can't hide from the Business Software Alliance. Find out why the BSA's latest initiative could mean good news for your company.
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Avoid these traps when working with technical recruiters
Technical recruiting agencies can be key to landing great contract assignments. But be aware of the pitfalls you may encounter when dealing with these agencies. Here are some mista...
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Tips from the trenches of independent tech support
Meet two techies who hung out their shingles and are operating their own PC-repair businesses. Find out what kinds of calls they receive most often and how they reach their custome...
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IT pro finds job satisfaction and security in storage management
Is there such a thing as a recession-proof IT job? Read this interview with Peter Pecere to find out how he found job satisfaction and job security in the same IT niche.
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Explaining gaps in work history
Thanks to the economy's slippery slope, many IT pros are finding their resumes weakened by employment gaps. Ignore the lack of benefits and track down freelance work to beef up you...
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Four resources for tech writers
Do you write great tech support e-mail messages? If you like to write, use these resources to improve your skills and find extra work.
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Tips for rewriting your resume
Are you still using the same old resume you used to get your current job? Jeff Davis presents tips to help you rewrite your resume, just in case you need it.
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Documenting your grievances
Do you have a problem with an end user, a coworker, or your manager? If so, use this tip to voice your complaints.
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Career advice for contract IT pros
Have you ever smelled the foul stench of a freshly burned bridge? Jeff Davis tells the story of the new IT pro who made a big mistake.