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About 11 results
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Enough already with arrogant analysts who give the "good ones" a bad name
Enough already with arrogant analysts who give the "good ones" a bad name
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How the Help Desk Failed the Enterprise during Disaster Recovery
How the Help Desk Failed the Enterprise during Disaster Recovery
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Plan changes in printer infrastructure to coincide with an office move
Office moves provide great opportunities to implement change. Read this case study to learn how one nonprofit agency plans to reduce printer costs while avoiding end user frustrati...
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Put the kibosh on network printer abuse
Is your IT budget being eaten up by the costs of paper, toner cartridges, and printer maintenance? Sunbelt Software can help rein in printer-happy users and reduce your overall sup...
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The astronomical cost of misused dot matrix printers
Most IT people scoff when you mention dot matrix printers. But if you don't support them correctly, they can cost your company big bucks in loss of productivity. Read why and what ...
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Member feedback: Winning the battle for common sense
TechRepublic members share their opinions on how to deal with the non-technical manager who refused to let his people upgrade the dot matrix printer in the department.
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Fighting the battle for common sense
If we were supposed to fly, we'd have been born with wings. That's the attitude some businesspeople have toward technology, and it's killing our bottom lines. Can the IT profession...
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Ways to reduce office paper costs
Ways to keep paper costs down
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Quit wasting paper
How many times a day do you and your users print something that you could have done without? It's time to get over our addiction to hard copies.
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There's a crisis in toll-call telephone support
Are you losing business because of poor telephone support? Reading this case study will probably motivate you to call your own customer service line.