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Save battery life and customize tasks for your Android device with Tasker
Saving battery life is a must for business users and IT pros when it comes to an essential tool -- your smartphone. Derek Schauland recommends Tasker to help optimize Android devic...
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Geek Gifts 2010: Barnes and Noble nook e-reader
Derek Schauland added a new gadget to his collection. Find out how he likes the Barnes & Noble nook e-reader.
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Product Spotlight: Help & Manual documentation tool
Derek Schauland checks out Help & Manual, a documentation creation tool, in this Product Spotlight. If you need help organizing your own help documents, this might be the tool for ...
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When the help desk actually helps
Derek Schauland describes a recent software upgrade that went awry and the positive support experience that changed his attitude about making the call to an external help desk.