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When QA testing fails, the help desk suffers
When QA testing fails, the help desk suffers
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The worst sin in software development
If your duties include creating, testing, or supporting software, here?s some advice that might save time when it comes to debugging and documenting your products.
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Talking Shop: Launching a quality assurance program
Tips for starting an informal QA program with a tech support angle
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Embrace the developer's best friend: The event log
When an end user complains that your application doesn't work but you suspect user error, there's one sure way to exonerate your code. Use the oldest trick in the programmer's book...
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Don't overstate your developer skills
When you're trying to land a job as a developer, don't waste your time exaggerating your level of expertise. Here are some interview traps that will expose the truth.
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Creating a series of click-activated instructions in PowerPoint
A PowerPoint slide presentation makes a great training tool. Here's a timesaving tip to help you present a step-by-step set of instructions.
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CCRP site provides free tools for Visual Basic developers
If you use Visual Basic 5 or 6, the Common Controls Replacement Project can help you develop state-of-the-art Windows applications.