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Content Types
About 865 results
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Leverage AirDrop to transfer files between compatible Macs
Erik Eckel explains how users can take advantage of Mac's AirDrop file-sharing feature on compatible Macs.
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Consultants meld unique tradesmen-professional services blend
Erik Eckel observes that IT consultants possess the highly valued rare mix of mechanical skills and knowledge-based expertise.
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Create Smart Mailboxes to better organize email
Erik Eckel shares tips for how to make the most of the Smart Mailbox feature in Apple Mail.
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Configure Energy Saver preferences on the Mac
Erik Eckel explains the Energy Saver settings on Macs that energy-conscious admins and users can configure to suit their requirements.
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Track system performance using Activity Monitor
Erik Eckel offers tips on using Mac OS X Lion's Activity Monitor to diagnose and track performance problems.
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Only novices assign users to shares
Erik Eckel makes the case for why consultants should assign group rights to server shares, and then assign users to groups.
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Choosing an AppleCare plan is best bet for businesses with Macs
Erik Eckel explains why he thinks springing for the extra cost of Apple's extended warranty on Macs is a good business move.
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Only novices daisy-chain switches
If you support so many network nodes that multiple switches are required, technology consultant Erik Eckel encourages you to do it right.
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Geek Gifts 2011: SoL Hybrid Power Pack for iPhone 4
The SoL solar-powered charging case for the iPhone 4 is bulky and rather uninteresting as far as gadgets go until you consider that it could save your life.
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Adobe Photoshop now in the Mac App Store: Why it's significant
Erik Eckel hails the addition of Adobe's Photoshop software to the Mac App Store for its convenience and also as a sign that the era of boxed software is near its end.
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Essentials to take when visiting a data center
This seven-point checklist of what IT consultants should take to a data center will help them reduce delays and return trips to the office.
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Select the best Mac Lion desktop for your business needs
Erik Eckel breaks down the choices for businesses that are shopping for new Mac Lion desktops. Find out if a Mini, iMac, or Mac Pro is your best bet.
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Partner with your IT consultancy's competitors
Forging relationships with a competitor gives an IT consultancy the ability to access technical expertise that might otherwise prove unavailable.
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How to connect Lion to Exchange servers
Erik Eckel addresses a common problem -- trying to get Lion Mail connected to Exchange servers. Here are some tips for how to do it.
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Justify charging clients drive time
Drive time costs could jeopardize your consultancy's profitability. Read tips on calculating and talking to clients about drive time charges.
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The basics: How to add printers in Lion
Erik Eckel reviews the basics on setting up printer connectivity with Mac Lion systems.
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Why consultants should consider using ConnectWise PSA
ConnectWise PSA was designed specifically for IT consultants. Find out why Erik Eckel is intrigued by the software package.
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What you need to know about iOS 5
The fifth generation iOS, the engine that powers Apple's popular iPhone and iPad devices (among others), introduces several important changes and refinements.
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Conduct a lunch-and-learn to maximize Lion operation
Erik Eckel recommends the informality of a lunch-and-learn session to introduce Mac Lion users to the features and techniques that can help them be more productive.
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What to do when your solution doesn't work
If you roll out a solution that doesn't work, your payment and your reputation could take a hit. Here's how to show the client you're on their side.
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How to configure static IPs in Lion
Erik Eckel shows you how to set up static IP addresses on Mac Lion for both Wi-Fi and Ethernet connections.
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Top three technologies all IT consultants should learn
Keep your IT consulting skills relevant by familiarizing yourself with the following three technologies.
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Lion desktop multi-touch gestures warrant Magic Trackpad use
Erik Eckel describes the multi-touch gestures allowed on Mac OS X Lion and gives his reasons for recommending the Magic Trackpad to take advantage of them.
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Adopt this flowchart to simplify triage
This IT Consultant Client Triage Decision Tree will help you get through customers' panicky calls when emergencies arise.
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The importance of documenting clients' business objectives
From day one, IT consultants should ask about and document clients' business objectives before suggesting fixes for the current solution.
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iCloud in the business setting: Evaluating the pros and cons
Erik Eckel looks at iCloud from the perspective of the small business. Can it be utilized for more than personal storage?
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Cutbacks in tech investments leading to more client emergencies
If businesses don't invest in necessary technology upgrades, it will come back to haunt them. A "fire drill" meeting with such clients may be in order.
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How to license and leverage Apple Remote Desktop
Erik Eckel details the benefits of using Apple Remote Desktop to support Apple users and describes the licensing options available.
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Refurbished Macs a smart choice for smart businesses
Erik Eckel recommends refurbished Macs as a smart move when you need to replace a few systems and save money at the same time.
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Same conversation, different client
Don't be blase when dealing with clients' major system upgrades. It may be just another day on the job for you, but for the client it's personal.