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Heidi Ambler, director of IBM Social Business, offers these tips to help your organization devise a successful social media strategy.
The implementation of customer relationship management software, though still largely seen as a be-all-end-all solution, has not been an easy road for many enterprises. Here are some common pitfalls a...
Analysts with Morgan Stanley Dean Witter believe the future looks bright for Amazon.com, a leader in e-commerce. This analysis of Amazon, based on information from company leaders, takes a detailed lo...