Searched for: "adopting slm for business success"

About 2 results for "adopting slm for business success"

  • Compuware // December 16, 2008, 4:00 PM PST

    Best Practices for Establishing SLAs

    There are a lot of drivers for organizations to adopt SLM, including: pressures from the business and external service providers, compliance with regulations, better risk managemen...

  • Guest Contributor // May 22, 2000, 12:00 AM PST

    Key elements within service level management

    When businesses depend on IT services for mission-critical applications, downtime is too expensive. As a result, effective service level management is becoming increasingly importa...