Searched for: "are your end users important to service level management"
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About 113 results for "are your end users important to service level management"
Many small and midsize business are vulnerable to denial of service attacks. The best thing you can do is plan ahead. Here's what you can learn from the experience of security expe...
As long as there have been IT pros and end users, there have been outbreaks of tension between them. Here are some tactics you can use to fix disconnects and restore a good working...
Google recently announced changes to Google+ Hangouts to make it better for business. Will it be enough to drive adoption?
There's a massive gender gap in the technology industry, and it's important to be aware of the facts. Here are 15 key statistics on the state of women in tech.
Robot recipes, 3D printed meals, pocket scanners, touch-screen waiters -- new futuristic technologies are beginning to transform the way we prepare, distribute, and eat our food.
Younger fans are leaving stadiums when they can't get connected, so sports teams are finally embracing technology as a way to improve the fan experience and increase the team's bot...
Microsoft's redemption song in Africa: Catalyzing tech revolutions on the world's least connected continent
Africans are taking control of their own destiny in technology, and Microsoft is no longer just giving away software but using its resources to fuel innovation fires instead.
ownCloud cofounder and CEO Markus Rex shares his insights about today's cloud computing model, data ownership, and the choices companies are making to achieve secure, cost-effectiv...
The CIO is a difficult job to pull off, but don't make it even harder by making these mistakes. Here are 10 things to watch out for.
The future of the typical in-house data center is murky due to the advent of cloud computing. Here are some possibilities that might lie ahead.