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Apple is now selling dozens of different iPad SKUs, coming a long way from the lean focus it had during the Steve Jobs years.
IT pros are diehard when it comes to their recommendations on personal computers, but some are bending their convictions to avoid becoming a go-to support system
Decoding the Genius Bar: A former employee shares insider secrets for getting help at the Apple Store
Whether you broke your iPhone or you need to learn how to edit video on your Mac, the Apple Store has services to assist. Here are tips to navigate it from a former employee.
Office 365 can be a good fit in certain circumstances. If you're thinking about it, here are the basic facts you need to know before you buy in.
There are many dos and don'ts when it comes to promoting meaningful interactions with your company's help desk. Here are ten which will yield the best results on all sides.
Most IT leaders are familiar with server virtualization. Less familiar, however, is desktop virtualization, where similar principles are applied to end-user desktop operating syste...
I'm running a 13", i5 MacPro Laptop right now, with a Win7 Pro OS running concurrently under Parallels Desktop. I also have an XP Pro partition to use if needed. It's connected to ...
The never-ending stream of "mine's better than yours" between fans of rival smartphones, tablets and computers is destroying healthy debate about IT. It's time for the warring fact...
MediaTools Wipe has several features that make it a likely candidate for your tool box, but there are some caveats to consider.
Wally Bahny lists five iOS tools IT professionals can use with mobile devices to test their networks and systems.