Searched for: "converse with your customers rather than market at them"
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IBM Watson: The inside story of how the Jeopardy-winning supercomputer was born, and what it wants to do next
IBM Watson wowed the tech industry and a corner of U.S. pop culture with its 2011 win against two of Jeopardy's greatest champions. Here's how IBM pulled it off and a look at what ...
Ian Clayton believes customer satisfaction levels should be at the heart of every IT decision -- and he's spent more than three decades finding ways to make that happen.
Addressing a shortage of IT workers is no longer just an academic pursuit. Companies are getting into the act with innovative programs designed to create employees that match their...