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Decoding the Genius Bar: A former employee shares insider secrets for getting help at the Apple Store
Whether you broke your iPhone or you need to learn how to edit video on your Mac, the Apple Store has services to assist. Here are tips to navigate it from a former employee.
If the fancy tech on TV crime shows makes you chuckle, keep in mind that there are many other ways real cases differ from the TV versions. Deb Shinder offers tips for working with law enforcement if y...
Calvin Sun kicks off his column, Surviving your Customers, with a look at how technical superiority doesn't always equal success--either in the marketplace or in the IT industry.