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About 3 results for "itil the cms and you"
Change management can be a complex road littered with potholes. Learn some navigation tips to apply in your organization.
If you're serious about building an effective configuration management service, you'll need to consider who will accomplish 10 key functions. Here's a brief rundown of the essential roles that should ...
Many IT departments try to implement ITIL configuration management without giving very much thought to the staffing of the configuration management service. There are lots of creative ways to deploy t...